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Client services

Shipping

Delivery is complimentary on every order. There is no shipping charge at checkout, and every piece is sent with tracking.

Pieces from the collection

Each piece is cut and finished to order and leaves our bench within three weeks, in the Arkive case. Delivery within the contiguous United States then takes three to seven working days. We email the tracking number as soon as the carrier has it.

Made to order, finished by hand

Pieces drawn in the Studio and finished by hand leave our bench within two to three weeks, in the Arkive case with their drawing, sealed.

Made to order, as cut

Pieces sent as cut leave the cutter in about a week. Brass and copper arrive unfinished, for you to finish yourself: cuffs arrive flat and earrings without ear wires. Stainless steel and titanium are sent as the machine left them; their earrings come with titanium ear wires and jump rings, sent separately.

Where we deliver

We deliver within the United States. Sales tax is calculated at checkout where it applies. See the terms of sale.

For anything else, write to us at hello@arkiveshop.com.