Returns

Pieces from the collection

An unworn piece may be exchanged within thirty days of delivery for another of equal or greater value. Return delivery is at your cost unless the piece is faulty.

Pieces made to order

Pieces drawn in the Studio are made for you alone, so they cannot be returned. If one arrives damaged or not as drawn, write to us within seven days of delivery with a photograph and we will put it right.

How to begin

Write to hello@arkiveshop.com with your order number. Please wait for our reply before sending anything back.